I had an exceptional experience at Advanced Auto Parts on Saginaw Blvd, all thanks to Jacob. I walked in needing coolant for my car but honestly had no clue which one was right for my vehicle. To make matters worse, I had already picked out the wrong product and was fully prepared to check out with it. Thankfully, Jacob noticed and stepped in before I made a mistake that could have caused real issues for my car.
Instead of just pointing me in the right direction, he took the time to ask about my vehicle, double-check the correct specifications, and explain why the coolant I had chosen wasn’t the right fit. That level of attention to detail and willingness to help really stood out. He didn’t rush the interaction or make me feel like a burden—instead, he was patient, thorough, and genuinely focused on making sure I left with exactly what I needed.
On top of his knowledge, Jacob was incredibly kind, professional, and easy to talk to. He created a welcoming environment from the moment I walked in, which made the whole experience stress-free and actually enjoyable. It’s not every day you come across someone who combines strong technical knowledge with such a friendly and approachable attitude.
His customer service skills are truly top-notch, and it’s clear he takes pride in helping people. Because of Jacob, I feel much more confident about maintaining my car, and I’ll definitely be returning to this location for future needs. Advanced Auto Parts is lucky to have someone like him on their team.
Thank you again, Jacob, for going above and beyond—I really appreciate your help and the care you showed during my visit!
Papa Wynn
-
April 30, 2026
Went in for the Mobil One special, and of course they were out of the filter that was on sale so I had to spend an extra $3 on a mobile one filter,what I use in the first place …. thanks Bob you didn’t put your name on the ticket. I’ll call you Bob up selling me there, buddy thanks you’re good on the computer. . it’s a normal visit for advance auto …computer knowledge not a lot of auto knowledge.
Jacob Clement
-
October 19, 2026
Old man working Sunday oct18th says I’m “required” to buy non-corrosive terminal pads to get warranty on my diehard battery that shit out within 6 months. Clearly looking to make a sale, sketchy business move!
Tommy Sparlin
-
April 28, 2026
Michael was a tremendous help in assisting me in finding the dielectric grease, I would have never found it otherwise.
valicia law
-
July 01, 2026
I was in a hurry, the shop was replacing my bearings and realized I needed brake pads. They said if I could have them up their in the next 10 minutes they wouldn't charge me for labor. I called ahead and spoke with Michael. He had them waiting for me and out the door in less than a minute. Thank you Michael.
Our Address
200 S Saginaw Blvd, Saginaw, TX 76179, USA
Claim Listing: Advance Auto Parts
Please Login or Register an Account to Claim Listing
I had an exceptional experience at Advanced Auto Parts on Saginaw Blvd, all thanks to Jacob. I walked in needing coolant for my car but honestly had no clue which one was right for my vehicle. To make matters worse, I had already picked out the wrong product and was fully prepared to check out with it. Thankfully, Jacob noticed and stepped in before I made a mistake that could have caused real issues for my car. Instead of just pointing me in the right direction, he took the time to ask about my vehicle, double-check the correct specifications, and explain why the coolant I had chosen wasn’t the right fit. That level of attention to detail and willingness to help really stood out. He didn’t rush the interaction or make me feel like a burden—instead, he was patient, thorough, and genuinely focused on making sure I left with exactly what I needed. On top of his knowledge, Jacob was incredibly kind, professional, and easy to talk to. He created a welcoming environment from the moment I walked in, which made the whole experience stress-free and actually enjoyable. It’s not every day you come across someone who combines strong technical knowledge with such a friendly and approachable attitude. His customer service skills are truly top-notch, and it’s clear he takes pride in helping people. Because of Jacob, I feel much more confident about maintaining my car, and I’ll definitely be returning to this location for future needs. Advanced Auto Parts is lucky to have someone like him on their team. Thank you again, Jacob, for going above and beyond—I really appreciate your help and the care you showed during my visit!
Went in for the Mobil One special, and of course they were out of the filter that was on sale so I had to spend an extra $3 on a mobile one filter,what I use in the first place …. thanks Bob you didn’t put your name on the ticket. I’ll call you Bob up selling me there, buddy thanks you’re good on the computer. . it’s a normal visit for advance auto …computer knowledge not a lot of auto knowledge.
Old man working Sunday oct18th says I’m “required” to buy non-corrosive terminal pads to get warranty on my diehard battery that shit out within 6 months. Clearly looking to make a sale, sketchy business move!
Michael was a tremendous help in assisting me in finding the dielectric grease, I would have never found it otherwise.
I was in a hurry, the shop was replacing my bearings and realized I needed brake pads. They said if I could have them up their in the next 10 minutes they wouldn't charge me for labor. I called ahead and spoke with Michael. He had them waiting for me and out the door in less than a minute. Thank you Michael.